Palms West Hospital is committed to taking enhanced safety measures to ensure the health and well-being of our patients and staff.

We are implementing the following practices as a result of the increase in COVID-19 cases throughout our community:

  • Patients are limited to one adult visitor between the hours of 6:00 AM and 8:00 PM
  • Visitors are not allowed for COVID + or PUI patients
  •  All visitors must wear a face mask at all times
  • Visitors displaying cold and flu-like symptoms will not be granted entrance to our facility
  • All visitors must enter and exit the hospital through the main entrance

Adult patients

  • One (1) adult visitor allowed to accompany ER patients
  • Non-COVID patients admitted to a unit may have one (1) adult visitor, from 6:00am – 8:00pm
  • ICU patients may have one (1) adult visitor per day, from 2:00pm – 6:00pm
  • Surgical patients may have one (1) adult patient advocate (visitor) accompany them to the hospital on the day of their procedure
  • Labor and delivery patients may have one (1) adult companion, for the duration of labor

Pediatric patients

  • One (1) adult companion for pediatric ER patients
  • Pediatric patients admitted to a unit may have one (1) adult visitor, at a time, for the duration of their stay
  • NICU patients are allowed 1 parent, at a time, from 8:00am – 8:00pm
  • One (1) adult may remain overnight in Pediatrics, Pediatrics ICU, NICU

Circumstances may allow for specific exceptions to any visitation restrictions described on this webpage. Those circumstances include religious visitation as well as a designated support person for a patient with a disability to provide assistance with communication or other necessary components of the patient's treatment. All persons entering under an exception remain subject to appropriate infection control protocols.